Managing Clinical Risk through Communication and Teamwork

Purchase Course & Materials

Course Fee
Member price: $11.00
Non-member price: $14.00

Course Description

THIS IS AN ONLINE ACTIVITY. Hard copies are not available.

Member Price: $11         Non-Member Price: $14

Risk management and patient safety are linked. Reducing risk means increasing patient safety by developing a patient safety culture through communication and teamwork. This course provides practice management tools and guidance from the unique systems-based approach of Dr. James Bagian.

This patient safety activity helps fulfill the patient safety CME requirement for Part 2 of the Maintenance of Certification in Anesthesiology Program® (MOCA) of The American Board of Anesthesiology (ABA).

Learning Objectives:

Upon completion of this module, the learner will be able to:

  1. Identify underlying causes of a breakdown in patient safety
  2. Describe program elements needed to combat shame and overcome barriers to reporting “close calls”
  3. Compare your current situation with the guiding principles that lead to a system-based solution to patient safety
  4. Discover how communication and teamwork can create a safety culture
  5. Identify gaps and opportunities to creating a systems-based approach to patient safety

Faculty & Credentials:

Jay R. Mesrobian, M.D., James S. Hicks, M.D. have no financial interest in or affiliation with any commercial supporter or providers of any commercial services discussed in this educational material.

ASA Staff: Employees involved in planning have no financial relationships with commercial interests.

Resolutions of Conflicts of Interest

In accordance with the ACCME Standards for Commercial Support of CME, the American Society of Anesthesiologists will implement mechanisms, prior to the planning and implementation of this CME activity, to identify and resolve conflicts of interest for all individuals in a position to control content of this CME activity.


The information provided at this CME activity is for continuing education purposes only and is not meant to substitute for the independent medical judgment of a healthcare provider relative to diagnostic and treatment options of a specific patient’s medical condition.

Core Competencies:


Target Audience:

Anesthesiologists who are in their first 5 years of practice. May also be relevant to non-anesthesiologists in administrative roles.

CME Credit:

1.00 AMA PRA Category 1 Credit™

The American Society of Anesthesiologists is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The American Society of Anesthesiologists designates this enduring material for a maximum of 1.00 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

1.00 Non-physician Credit

Non-physicians may receive a Certificate of Completion stating that this activity was designated for 1.00 AMA PRA Category 1 Credit(s)™.


Watch the educational module, take the exam, print the CME certificate.

Required Hardware / Software:

Internet connection, web browser version must have been released within the last three years.

Adobe Acrobat Reader and Flash player. Download the latest Flash Player here:

Activity Release Date:

02/01/2013 (All day)

Activity Expiration Date:

01/31/2016 (All day)

Estimated Time to Complete:

60 minutes